Terms and Conditions

2.1 You must be at least 18 years old and legally capable of entering into a binding agreement to create a paid Account or make a Purchase.
2.2 A person under 18 may use the Platform only through an Account purchased, created, and managed by their parent or legal guardian.
2.3 A parent or legal guardian who permits a minor to use the Platform accepts these Terms on the minor’s behalf and is responsible for the minor’s conduct and use of the Services.
2.4 You may not use the Platform if your access has previously been suspended or terminated for violating these Terms unless we provide written permission.

3.1 FirstPass Auto Academy provides independent educational and examination-preparation materials relating to automotive subjects, including ASE certification examinations, California Smog Inspector and Smog Repair Technician examinations, Vehicle Safety Systems Inspection examinations, and other automotive topics.
3.2 Our Courses are intended to supplement, not replace, official examination bulletins, statutes, regulations, manufacturer service information, professional training, supervised hands-on instruction, workplace policies, or qualified professional judgment.
3.3 Course descriptions, included materials, pricing, access periods, and other purchase terms will be displayed on the applicable Course or checkout page.
3.4 Unless expressly stated otherwise in writing, FirstPass Auto Academy does not award government licenses, professional certifications, academic degrees, college credit, continuing-education credit, or authorization to perform regulated work.
3.5 A completion certificate issued by FirstPass Auto Academy, if any, shows only that the User completed designated Course requirements. It does not constitute an ASE certification, government license, professional credential, or academic qualification.

4.1 FirstPass Auto Academy is an independent education and examination-preparation provider.
4.2 Unless expressly stated otherwise, FirstPass Auto Academy is not affiliated with, sponsored by, approved by, endorsed by, or acting on behalf of: (a) the National Institute for Automotive Service Excellence or ASE; (b) the California Bureau of Automotive Repair; (c) the California Department of Motor Vehicles; (d) the State of California; (e) any examination administrator or testing provider; (f) any vehicle manufacturer; (g) any automotive trade organization; or (h) any other government agency or private organization.
4.3 References to third-party names, examinations, certification programs, trademarks, agencies, regulations, vehicles, manufacturers, or products are used solely for identification, commentary, comparison, and educational purposes.
4.4 All third-party trademarks, service marks, trade names, and logos remain the property of their respective owners.

5.1 You may be required to create an Account to purchase or access a Course.
5.2 You agree to provide accurate, current, and complete information and to update your information when necessary.
5.3 Each Account is licensed for use by one individual only.
5.4 You may not share, sell, rent, lend, transfer, sublicense, or provide your Account, password, Course access, or login credentials to another person.
5.5 You are responsible for maintaining the confidentiality and security of your Account credentials.
5.6 You must promptly notify us at contact@firstpassautoacademy.com if you believe your Account has been accessed without authorization.
5.7 We may require password resets, identity verification, device verification, or other reasonable security measures.
5.8 We may temporarily restrict access when we detect suspicious activity, excessive simultaneous logins, account sharing, automated downloading, scraping, or conduct that may threaten the security or integrity of the Platform.
5.9 You may not falsely represent your identity, impersonate another person, or create an Account using information you are not authorized to use.

6.1 Subject to payment of all applicable charges and compliance with these Terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable, and nonsublicensable license to access and use a purchased Course for your own individual educational purposes.
6.2 Purchasing a Course grants you access to the Course. It does not transfer ownership of the Course or any videos, questions, explanations, images, documents, graphics, software, or other Content.
6.3 Except where a download feature is expressly provided, Courses and Digital Content are licensed for online access only.
6.4 Access is limited to the access period displayed on the Course page, checkout page, order confirmation, or Account.
6.5 “Lifetime access,” when expressly offered, means access for the commercially reasonable operating life of the Course or Platform. It does not mean the lifetime of the User. Lifetime access remains subject to these Terms, technological changes, Platform availability, discontinuation, and circumstances outside our reasonable control.
6.6 We may update, reorganize, correct, replace, or improve Course Content without being required to maintain every previous version.

7.1 The Platform and Content are owned by FirstPass Auto Academy or its licensors and are protected by applicable copyright, trademark, trade-secret, and other intellectual-property laws.
7.2 Except for the limited license granted under these Terms, no ownership or intellectual-property rights are transferred to you.
7.3 Without our prior written permission, you may not: (a) copy, reproduce, republish, upload, post, display, distribute, transmit, or publicly perform Course Content; (b) record, screen-record, photograph, capture, or reproduce videos, questions, mock examinations, or answer explanations; (c) sell, license, rent, lend, share, sublicense, or commercially exploit Course Content; (d) upload Course Content to social media, file-sharing services, websites, applications, artificial-intelligence systems, databases, or other platforms; (e) use Course Content to create a competing course, question bank, study guide, website, application, or commercial product; (f) remove copyright, trademark, attribution, or proprietary notices; (g) scrape, crawl, index, extract, harvest, or systematically download Content; (h) reverse engineer, decompile, disassemble, or attempt to obtain source code from the Platform; (i) allow another person to access Content through your Account; or (j) use Content for an unlawful or unauthorized purpose.
7.4 Nothing in these Terms prohibits uses that cannot legally be restricted, including lawful fair use under applicable copyright law.
7.5 Unauthorized use of Course Content may result in immediate suspension or termination and may expose the User to legal claims.

You may not use the Platform to:
8.1 Violate an applicable law, regulation, court order, examination-provider agreement, or third-party right.
8.2 Engage in fraud, misrepresentation, identity theft, payment fraud, or unauthorized transactions.
8.3 Harass, threaten, abuse, defame, stalk, intimidate, or discriminate against another person.
8.4 Upload or distribute malicious code, viruses, spyware, ransomware, corrupted files, or harmful technology.
8.5 Interfere with, overload, disrupt, damage, or attempt to gain unauthorized access to the Platform, servers, networks, Accounts, or security systems.
8.6 Use bots, scripts, automated tools, data-mining methods, or artificial-intelligence agents to access, collect, reproduce, or distribute Course Content without written permission.
8.7 Circumvent access controls, digital-rights-management systems, download restrictions, usage limits, or security measures.
8.8 Share copyrighted materials without authorization.
8.9 Advertise, solicit, spam, or promote unrelated products or services through Platform communities or communication features.
8.10 Collect or disclose another User’s personal information without authorization.
8.11 Use the Platform in a manner that exposes FirstPass Auto Academy, its Users, or third parties to legal, regulatory, security, or reputational harm.

9.1 The Platform may allow Users to submit comments, questions, reviews, messages, images, files, or other content.
9.2 You retain ownership of original content you submit.
9.3 By submitting User content, you grant FirstPass Auto Academy a nonexclusive, worldwide, royalty-free license to host, store, reproduce, and display the content as reasonably necessary to operate and moderate the Platform.
9.4 We will not use your name, image, review, or testimonial in paid advertising without any additional consent required by applicable law.
9.5 You represent that: (a) you own or have permission to submit the content; (b) the content does not violate another person’s rights; (c) the content is accurate to the best of your knowledge; and (d) the content does not violate these Terms or applicable law.
9.6 We may remove, restrict, preserve, or disclose User content when reasonably necessary to enforce these Terms, protect safety or legal rights, comply with law, investigate suspected misconduct, or operate the Platform.
9.7 We do not undertake a general obligation to monitor every User communication or submission.
9.8 Reviews and testimonials must reflect genuine experiences. We may remove unlawful, fraudulent, abusive, irrelevant, or misleading submissions.

10.1 FirstPass Auto Academy does not sell, distribute, request, or provide stolen, confidential, recalled, memorized, or unauthorized live examination questions.
10.2 Course questions are independently created for educational and practice purposes unless expressly identified otherwise.
10.3 Users may not use the Platform to submit, request, exchange, reproduce, upload, distribute, or attempt to obtain: (a) confidential examination questions; (b) live examination content; (c) stolen examination materials; (d) content obtained in violation of a candidate agreement; (e) questions recalled or reconstructed from a protected examination; or (f) information intended to facilitate cheating or examination misconduct.
10.4 We may suspend or terminate Accounts associated with suspected examination theft, cheating, or violations of examination-provider rules.
10.5 Users are responsible for reviewing and following the applicable testing provider’s candidate agreement, identification rules, eligibility requirements, registration procedures, and examination policies.

11.1 Prices and included features are displayed on the applicable Course or checkout page.
11.2 Unless otherwise stated, prices are shown in United States dollars.
11.3 We may change prices, promotions, features, and Course offerings at any time. Changes will not alter the price of a Purchase already completed unless the User separately agrees to the modification.
11.4 Promotional offers may be limited by time, eligibility, Course, quantity, or other stated conditions.
11.5 Payment is due at the time of Purchase unless the checkout page expressly states otherwise.
11.6 Payments may be processed by third-party payment processors. Payment information may also be subject to the processor’s terms and privacy practices.
11.7 We may decline or cancel an order before access is provided if: (a) payment is declined or reversed; (b) fraud or unauthorized use is suspected; (c) pricing or Course information contains a material error; (d) the Purchase violates these Terms; or (e) we are legally prohibited from completing the transaction.
11.8 If we cancel a valid order before providing access, amounts collected for that order will be returned through the original payment method.
11.9 You are responsible for applicable taxes, duties, bank charges, currency-conversion charges, and other transaction costs unless applicable law or the checkout page states otherwise.
11.10 You agree to provide accurate billing information and authorize the charges shown during checkout.

12.1 Digital Course access is generally provided electronically after successful payment.
12.2 Access may be delivered through your Account, email, the learning platform, or another method stated during checkout.
12.3 You are responsible for: (a) maintaining a compatible device; (b) maintaining a reliable internet connection; (c) using a supported browser; (d) maintaining access to the email address associated with your Account; and (e) following provided login and access instructions.
12.4 Access periods are disclosed on the applicable Course page, checkout page, Account, or order confirmation.
12.5 Unless expressly stated otherwise, purchasing one Course does not provide access to other Courses, future Courses, coaching, private tutoring, live instruction, examination fees, or third-party services.
12.6 We may place reasonable limits on downloads, simultaneous devices, login activity, or Platform usage to prevent abuse, account sharing, piracy, or security threats.

13.1 Automotive technology, laws, regulations, examination outlines, licensing requirements, and testing procedures may change over time.
13.2 We may correct errors, update Content, remove outdated material, replace questions, revise explanations, reorganize Courses, or change Platform features.
13.3 We do not guarantee that every Course will include every subject, question type, or topic that may appear on an examination.
13.4 Official statutes, regulations, examination bulletins, manufacturer information, agency publications, and examination-provider instructions control when they conflict with Course Content.
13.5 We do not guarantee uninterrupted or error-free availability of the Platform.
13.6 Access may be temporarily interrupted because of maintenance, updates, security concerns, internet failures, hosting failures, third-party service failures, equipment failures, or events outside our reasonable control.
13.7 We will use commercially reasonable efforts to restore access but do not guarantee a specific response or restoration time.
13.8 Temporary interruptions do not automatically qualify for a refund.
13.9 If we permanently discontinue a paid Course for reasons unrelated to your conduct and cannot provide reasonable replacement access, we will provide any remedy required by applicable law.

We want you to be completely satisfied with the Products or Services you order from FirstPass Auto Academy. If you need to speak to us about your Order, please contact customer care by email at contact@firstpassautoacademy.com.

• 14.1 All Sales Final All purchases of digital courses, exam-preparation materials, practice exams, downloadable materials, memberships, and other online products offered by FIRSTPASS Auto Academy are final and non-refundable once payment has been completed and access to the purchased content has been provided.

15.1 Automotive diagnosis, inspection, maintenance, and repair may involve serious risks, including: (a) moving vehicles and components; (b) heavy vehicles and lifting equipment; (c) high-voltage electrical systems; (d) batteries and electrical current; (e) pressurized fuel, cooling, braking, and air-conditioning systems; (f) hot engines, exhaust components, and fluids; (g) toxic, flammable, corrosive, or hazardous substances; (h) sharp tools and components; (i) rotating machinery; (j) airbags, pretensioners, and pyrotechnic devices; and (k) risk of property damage, serious injury, or death.
15.2 Course Content is provided for educational and examination-preparation purposes. It is not individualized repair advice and is not a substitute for professional training, supervision, official service information, workplace safety requirements, or manufacturer procedures.
15.3 Do not perform an automotive procedure unless you possess the necessary qualifications, training, tools, equipment, protective gear, workspace, and official service information.
15.4 Users are responsible for following: (a) applicable laws and regulations; (b) manufacturer procedures and specifications; (c) workplace safety requirements; (d) environmental and hazardous-material requirements; (e) examination and licensing rules; and (f) instructions issued by qualified supervisors or professionals.
15.5 You voluntarily assume the ordinary risks associated with choosing to perform or attempt automotive work based on general educational information.
15.6 FirstPass Auto Academy does not inspect your vehicle, workplace, tools, qualifications, or working conditions and cannot determine whether a procedure is appropriate or safe for your circumstances.
15.7 To the fullest extent permitted by law, FirstPass Auto Academy is not responsible for vehicle damage, tool damage, failed inspections, personal injury, regulatory violations, environmental damage, lost income, or other losses caused by a User’s performance or attempted performance of automotive work.
15.8 Nothing in this section excludes responsibility that cannot legally be excluded.

16.1 Purchasing, accessing, or completing a Course does not guarantee that you will: (a) pass an examination; (b) achieve a particular score; (c) obtain or renew a certification or license; (d) satisfy eligibility or experience requirements; (e) receive employment, a promotion, increased income, or career advancement; (f) successfully diagnose or repair a vehicle; or (g) obtain another particular result.
16.2 Examination results depend on factors outside our control, including the User’s knowledge, preparation, experience, performance, eligibility, attendance, and the examination provider’s requirements.
16.3 Testimonials, reviews, pass reports, examples, and success stories describe individual experiences and are not promises or guarantees of future results.
16.4 We do not guarantee that any specific question, wording, answer choice, image, scenario, or subject will appear on an actual examination.

17.1 The Platform may integrate with or link to third-party websites, payment processors, video hosts, learning platforms, analytics services, email providers, social networks, applications, and other services.
17.2 We do not control and are not responsible for third-party availability, content, products, services, security, privacy practices, policies, or conduct.
17.3 Third-party services may be governed by separate terms and privacy policies.
17.4 A link or reference does not constitute our endorsement of the third party.
17.5 We are not responsible for losses caused solely by a third party except to the extent applicable law imposes responsibility on us.

18.1 Our collection, use, retention, and disclosure of personal information are described in our Privacy Policy available on the Website.
18.2 The Privacy Policy is incorporated into these Terms by reference.
18.3 By using the Platform, you acknowledge that information may be processed by service providers involved in operating the Website, delivering Courses, processing payments, providing communications, preventing fraud, analyzing performance, and supporting customers.
18.4 Do not submit sensitive personal information through public comments, communities, reviews, or other areas visible to Users.
18.5 Questions concerning personal information may be sent to contact@firstpassautoacademy.com.

19.1 You may stop using the Platform at any time.
19.2 We may temporarily suspend or permanently terminate an Account for: (a) account sharing; (b) unauthorized copying or distribution of Content; (c) fraud or payment abuse; (d) knowingly false chargebacks; (e) security threats; (f) examination misconduct; (g) harassment or abusive behavior; (h) unlawful activity; (i) infringement of intellectual-property rights; (j) interference with the Platform; or (k) a material or repeated violation of these Terms.
19.3 When reasonably practical, we may provide notice and an opportunity to correct a non-serious violation.
19.4 We may act immediately without prior notice when necessary to prevent fraud, piracy, security threats, illegal conduct, harm to another person, or continued misuse.
19.5 If access is terminated because of your material violation, you will not be entitled to a refund except where required by applicable law.
19.6 Termination does not eliminate obligations or liabilities that arose before termination.
19.7 Provisions concerning intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, disputes, and other provisions that logically should survive will remain effective after termination.

20.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, COURSES, CONTENT, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
20.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.
20.3 We do not warrant that: (a) the Platform will always be available, uninterrupted, secure, or error-free; (b) all Content will be complete, current, or free from errors; (c) every defect will be corrected immediately; (d) the Platform will be compatible with every device, browser, network, or system; (e) a Course will meet every User’s personal expectations; or (f) use of a Course will produce a specific result.
20.4 We will not knowingly misrepresent the material features of a Course or disclaim obligations that cannot legally be disclaimed.
20.5 Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent legally permitted.

21.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FIRSTPASS AUTO ACADEMY AND ITS OWNER, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
21.2 The excluded damages include, without limitation: (a) lost profits or income; (b) lost employment or business opportunities; (c) lost examination, certification, or licensing opportunities; (d) examination or registration fees; (e) lost data; (f) loss of goodwill; (g) vehicle or equipment downtime; (h) substitute-service costs; and (i) damages resulting from reliance on general educational Content.
21.3 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A COURSE, PURCHASE, OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO FIRSTPASS AUTO ACADEMY FOR THE SPECIFIC COURSE OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
21.4 These limitations apply regardless of whether a claim is based on contract, tort, negligence, strict liability, statute, or another legal theory and regardless of whether we were advised that damages were possible.
21.5 Nothing in these Terms excludes or limits liability for: (a) fraud; (b) willful misconduct; (c) willful injury; (d) liability that cannot legally be waived or limited; (e) obligations imposed by applicable consumer law; or (f) any other matter for which exclusion or limitation is prohibited by law.
21.6 Each limitation applies only to the maximum extent permitted in the applicable jurisdiction.

22.1 To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless FirstPass Auto Academy and its owner, employees, contractors, affiliates, licensors, and service providers from third-party claims, damages, judgments, liabilities, penalties, losses, and reasonable legal expenses arising from: (a) your unlawful use of the Platform; (b) your material violation of these Terms; (c) User content you submit; (d) your infringement of a third party’s intellectual-property or privacy rights; (e) your unauthorized distribution or commercial use of Course Content; (f) your account sharing, fraud, or malicious conduct; or (g) your violation of an examination-provider agreement.
22.2 This section does not require you to indemnify a protected party for that party’s fraud, willful misconduct, violation of law, or liability that cannot legally be transferred to you.
22.3 We may assume control of the defense of a covered claim. You agree to provide reasonable cooperation and may not settle a claim in a manner that imposes liability or obligations on us without our written approval.

23.1 We will not be liable for a delay or failure caused by circumstances outside our reasonable control, including: (a) natural disasters; (b) fire, flood, earthquake, or severe weather; (c) war, terrorism, civil disorder, or government action; (d) labor disputes; (e) epidemics or public-health emergencies; (f) internet or telecommunications failures; (g) hosting or cloud-service failures; (h) cyberattacks; (i) utility or power outages; (j) third-party platform disruptions; or (k) changes in law or regulatory requirements.
23.2 This section does not excuse payment obligations already due or eliminate remedies required by applicable law.

24.1 We respect intellectual-property rights.
24.2 A copyright owner or authorized representative who believes material on the Platform infringes a copyright may send a written notice to contact@firstpassautoacademy.com containing: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) the complaining party’s name and contact information; (d) a statement of good-faith belief that the disputed use is unauthorized; (e) a statement that the information in the notice is accurate and that the complaining party is authorized to act; and (f) a physical or electronic signature.
24.3 We may remove or restrict material while reviewing a valid complaint.
24.4 Knowingly submitting a materially false infringement complaint may create legal liability.

25.1 We may revise these Terms from time to time.
25.2 The updated version will display a revised effective date.
25.3 Changes generally apply prospectively from the effective date of the updated Terms.
25.4 When required by law or when a change materially affects existing Users’ rights or obligations, we will provide reasonable notice and may require affirmative acceptance.
25.5 A change will not retroactively alter the rules governing a dispute that arose before the change unless both parties lawfully agree otherwise.
25.6 Continued use after receiving legally sufficient notice of an applicable update constitutes acceptance to the extent permitted by law.